Words cannot express what a pleasure it was to work with you and the staff of Keswick in creating a complete “Surprise Birthday Celebration” for my husband's 86th birthday. It was not only an evening of celebration of and for him, but it also was special to our children and many friends we have grown to love and enjoy over the years.
Many of the guests had never been to Keswick, so it was a special evening from that perspective as well. The food was superb, the staff top notch and you have a gift of creating just what the customer wants. Compliments from all the guests regarding the location and the food were nothing but positive.
We look forward to dining at Keswick in the near future.
Monumental Consulting, LLC for Forbes for Congress
As always you and the team at Keswick exceeded all my expectations!
The Congressman enjoyed his first visit to the property and is already planning next year's Retreat!
Please thanks Olivia, Lisa, Jessica, William, Roberto, Huane, Daniel, the other sweet porter that brought all the h20 and goodie bag extras to my room Friday night for their attention to details and care of all our guests.
You all are a class act and I look forward to next year on property with you!
HCA VA Chippenham & Johnston-Willis Hospitals
Thank you so very much for everything! Every single Board member commented on what a great retreat it was-food, beverages, accommodations, and staff, as well as the presentations and meeting itself. The views were lovely, and the event was a huge success, thanks to you and Keswick. Please share with the others our appreciation. And, you’ll be pleased to know, they want to come back next year!
I can't think of any bump that we had – everything from the advance preparation, the travel arrangements to your beautiful hotel and venues went absolutely smoothly. You and your staff handled every request with consideration and professionalism.
The luncheon at Keswick Hall was amazing. I am so grateful to you and everyone there for helping to treat all of our guests that were visiting from all over the United States to a wonderful afternoon.
The food was delicious and beautifully displayed. The staff was so friendly, attentive and helpful. Patricia gave a wonderful tour and history of Keswick Hall. She has a gift! Debbie and Yaneth made adjustments Saturday morning as I added wine and champagne...and they made it all seem so easy...not a problem. Lisa was always so friendly and helpful at the front desk...I am just very grateful.
We would like to sincerely thank the Management of Keswick Hall, the food and beverage department and the staff, who took such great care of us and of our guests. Recently we had a small birthday party in the Snooker Room. It was not a large function but there were many details to this party from specific food requirements to decorations to creating the appropriate ambience. The attention, the sincerity and the commitment to the success of the party and to the delighted satisfaction of all of our guests are a tribute to the refined training requirements and the high quality level of staff of Keswick Hall. The food was incredible, the service was impeccable and the responsiveness of the staff to our needs was elite.
Our contact and Keswick representative was a very talented and creative young lady, who was thorough, organized and immediately responsive. She took ownership and responsibility of our party. Because of her commitment and her sincere desire to take accountability to all aspects of the party, this function was remembered. We were able to walk into a beautiful setting knowing that she had every detail and aspect of the party well organized and taken care of. Our guests are still talking about the party, praising accolades to the entire team of Keswick. My wife was overwhelmed by the ambience and all the attention that the staff provided.
Thank you for providing this wonderful venue with such a talented and clearly well trained staff to compliment such a setting.
On behalf of the family and hosts, thanks for your good work and good suggestions on helping us with planning for the bridal shower. We had such a nice time at the luncheon at Keswick Hall yesterday. The food was delicious, the wine was especially good, the service was attentive and well timed and the table looked wonderful. We loved having access to the two rooms and the terrace was gorgeous. Everyone was delighted to enjoy a memorable occasion in such a pretty setting. Thanks for your help and attention to detail, it was all perfect. I am sure the bride had a good time and I know the guests did. We look forward to recommending Keswick for future events.
Just a note to thank you for making our wedding reception so comfortable and delightful. The Southern charm of the room and the staff and the service was excellent. Not only our greetings when we arrived but also waiting outside to bid us goodbye was so nice. Thank you!
Thank you for everything and all your attention to every detail. Couldn't have done it without you. You are the best!
Just a quick note to thank you for your wonderful cooperation for our Senior team at Keswick. For the first time ever, I've had several emails from the folks saying how great everything was--you were unflappable and greatly appreciated!
Carli Mugford Nelson
Friends of Bill Bolling
Wonderful to be on site with you again this year.
We really appreciate your hospitality- are guests fully enjoyed themselves and we look forward to coming back again next year!
Charles & Barbara Dunlap
Thank you for greeting us so warmly at the front door and then showing us the gorgeous billiards room and library that you made perfect (including all the curtains opened to the same width!) for us. We had a roaring good time and everything went perfectly. The food was delicious and the wines you steered us to were delicious too. The next day we could see all the work that went into us using the billiards room when everything including couches was returned to its normal spot.
We really felt like we were pampered and spoiled in that room.
All the service was great. We thank you for making sure every detail went perfectly and it did. I hope you feel down to your toes how grateful everyone is for the superb way you carry through on everything.
Thank you so much for all that you did to help make our golf tournament a success! You are so wonderful to work with and put your heart and soul into getting the details down perfectly and making sure that everyone is comfortable and well-cared for and having fun! What a very fine gift you have for making us all feel so welcome and comfortable.
Ohio Art Weekend
It was a pleasure working with you and the other Keswick Team members. You can be very proud of your personal skills in servicing the customer. I enjoyed working with a real professional.
Virginia Economic Development Partnership
I just wanted to drop you a little note to thank you for going above and beyond for our food and beverage media tour group. Keswick Hall certainly provided the "wow factor" we were looking for, but your attention to detail and fun-loving spirit provided for true southern hospitality and made our visit a memorable one. We appreciate it very much and look forward to working with you again very soon.