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Hospitality Careers at Keswick Hall & Golf Club

When you join the Keswick Hall & Golf Club family, you can expect to earn a top salary and enjoy a full complement of benefits while flourishing in a luxurious work environment that feels like home. Feel free to email us with questions regarding positions listed, the application process, or salary and/or job requirement details.

Keswick Hall & Golf Club

701 Club Drive, Keswick, VA 22947
Phone: 434-817-7699 or 434-923-4326
E-mail: jobs@keswick.com
Please submit resumes by e-mail to apply for a position.

Notice

It is the policy of Keswick Hall and Club to employ the most qualified individuals. Promotion from within will be given priority whenever possible, thus providing for growth, advancement, and increased responsibility for employees. All candidates are required to pass a pre-employment drug test prior once offered the position.

Equal Opportunity Employer

Keswick Hall & Golf Club is an equal-opportunity employer and does not discriminate against associates or job applicants on the basis of race, religion, color, sex, age national origin, disability, veteran status, or any other condition protected by applicable state and federal laws, except where a bona fide occupational qualification applies.

Employment At-Will

Keswick Hall & Golf Club associates are employed at will. In other words, if employed, you are employed for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. You may, therefore, terminate your employment at any time for any reason. The at-will nature of employment will not be altered by any oral or written presentation or any representations during the pre-hire interviews, discussions, or recruiting materials.

Available Opportunities

Keswick Hall & Golf Club is currently seeking a dynamic, experienced, and motivated individual for the position of Catering Sales Manager.

The Catering Sales Manager is responsible for catering and room night goals for wedding market and other social markets not requiring rooms; detailing events for corporate groups; and being on-site contact. Through independent sales efforts, this position affects business operations and profitability. Has discretionary ability to manage rates, product lines, and commits operational hotel departments.

Job Duties/Responsibilities

- Meets or exceeds catering and room goals each month by talking and meeting with customers to sell hotel function space and sleeping rooms while utilizing hotel pricing and selling guidelines as established by the Director of Sales & Marketing.

- Participates in weekly department meetings, BEO meetings and other meetings as requested.

- Participates in wedding tradeshows and quarterly local sales blitzes.

- Submits weekly sales call log to Director of Sales & Marketing. Exercises discretion and judgment to ascertain viability of sales.

- Handles selected telephone, personal and written inquiries important to market development.

- Follows up to new and existing inquiries, proposals, outstanding contracts, telephone, e-mail and all other correspondence within twelve hours of receipt.

- Participates in completion of Banquet Event Orders and group resumes on customers' upcoming banquet events. Participates in weekly function meeting to review customers' expectations.

- Carefully adheres to all standards regarding confirmations, deposits, file maintenance and catering department operations.

- Contacts each customer following function for feedback and review billing if necessary.

- Upsells to each group to his/her fullest potential. Maximizes revenue through appropriate negotiations with clients.

- Accountable for developing all of the plans and details for each function. Seeks the approval of the meeting planner/coordinator.

- Provides walking tours to potential customers of the hotel's wedding and banquet facilities.

- Assists with wedding related social media opportunities (i.e. Pinterest).

Job Requirements/Qualifications:

- Three or more years of experience in same/similar role in upscale resort/hotel of similar size/sales revenues.

- Hospitality-oriented; excellent customer service skills

- Knowledge of catering food and beverage menus

- Demonstrate sales skills by verbally talking and listening to clients.

- Prepare plans for functions by writing clear requests for each affected department.

- Have basic knowledge of local and national trends regarding business and competition strategies.

- Travel to local and national areas to attend seminars/functions which may involve being away from home for several days at a time.